Questys Support

Questys Support provides you with the comprehensive resources you need to meet the challenges of keeping your systems secure, efficient and up-to-date to help you maximize your return on investment (ROI).

We offer two Questys Support packages: Silver and Gold.

Questys Support Levels	Gold	Silver
Response time	4 hours	24 hours
Unlimited e-mail and phone support
New releases and product updates
24/7 access to the Questys Support Website Knowledge Base and FAQs
Preferred pricing on web based training
Preferred pricing on all services provided for system performed (outside of Gold support)
One annual performance analysis and optimization of system and back-up operations